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Solution Steps For Windows Update Error Code 0x80240438

Error code 0x80240438 is a Windows Update error that occurs when your system fails to connect to the Windows Update servers to download and install the latest updates. This error 0x80240438 can occur on any Windows operating system, including Windows 10, Windows 8, and Windows 7.

Error Code 0x80240438

The most common cause of this Error Code 0x80240438 is a problem with your internet connection. If you have a slow or unstable internet connection, your computer may not be able to connect to the Windows Update servers. Other possible causes include corrupted or missing system files, a misconfigured Windows Update service, or a conflict with third-party antivirus software.

Follow Below Steps to Fix 0x80240438 error code

Running SFC and DISM Scan to fix update error 0x80240438

SFC Scan

  • Select Command Prompt window and choose Run as administrator
  • Type sfc/ scannow and hit Enter


  • After completion of the scan, renew your computer
  • After that, check for the issue is resolved or not.


  • Originally, right click on Command Prompt and choose Run as Administrator
  • Next, type the below mentioned commands and Press the Enter key after each command

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

DISM Scan to fix Error Code 0x800b010a

  • To close the Administrator
  • Enter ‘Exit’ in the Command Prompt window and then hit the Enter key.

Check your internet connection

To ensure that your computer is properly connected to the internet, verify that your network connection is functioning correctly. You can do this by attempting to access various websites and confirming that you can browse the web without any issues.

To fix Windows Update Error Code 0x80240438 – Disable IPV6

According to reports from multiple customers, it has been shown that disabling IPV6 under the Network settings can successfully resolve error 0x80240438 on their personal computers. As a result, we have included this option in our list of potential solutions, and the steps to follow are as follows:

  • Launch to the control panel and attain out to the following area – Control Panel Network and Internet Network Connections
  • Make a click on to the web connection( presently in use to get access to the internet connectivity) and hit properties
  • To proceed, deselect the checkbox located to the left of the option labeled “Internet Protocol Version 6 (TCP/IPV6)” and then click on the OK button.
  • Be sure to restart your computer to apply the latest changes.

Disable your firewall and antivirus

Consider checking if your connection to the Microsoft Update Servers is being blocked by your firewall or antivirus software. If so, try disabling these programs temporarily to determine if this resolves the issue.

Check your proxy settings

Enabling a proxy connection on your PC can lead to various bugs and issues. If you are encountering the error code 0x80240438 when trying to open the Store app, it is recommended to disable the proxy and try again.

Follow the below mentioned way to fix this issue –

  • Press Win Q key altogether to begin the search field and Enter “ Proxy ”.
  • To open the Proxy Settings window, click on the top of the search results.
  • Move to the right panel and scroll down to “ Manual Proxy Setup “.
  • Disable the toggle switch for “Use a Proxy server” and then press the Save button.
  • Renew your PC and check if the error is resolved after logging in again. Then, click on the Save button.
  • Make sure that your proxy settings are configured correctly, If you ’re using a proxy server to connect to the internet.

Download the Update Manually

Go to Settings> Update and Security> View Update History
Check which unique update has failed. Updates that have failed to set up that will show install Failed below the Status column.
Next, go to the Microsoft Download Centre,
Search for that updates Once you discover it, download, and set up it manually.

Run the Windows Update Troubleshooter

Windows has a built- in troubleshooter that can check and fix common Windows Update problems.

Go to Settings> Update & Security> Troubleshoot> Windows Update to run the troubleshooter.

Reset Windows Update factors to fix windows 10/11 update Error Code 0x80240438

Still, try to reset them to their default settings, If the Windows Update factors are corrupted. To Do this by running the following below mentioned commands in an elevate Command Prompt

  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver
  • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
  • ren C:\Windows\System32\catroot2 catroot2.old
  • net launch wuauserv
  • net launch cryptSvc
  • net launch bits
  • net launch msiserver

Scan for malware

Check for malware or virus infections by running a full system scan with your antivirus software.

Still, you may need to communicate out Microsoft chat support team for further solutions in resolving the error code 0x80240438, If none of these step’s work.

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