Live Assist provides Reliable Technical Support services for Microsoft and other third party products. We have highly trained technical team of experts who are qualified and provide various software related support services. Having dedicated team with more than a decade of experience in all the major software products.
Our support professionals have decades of experience and we follow the one point solutions strategy. We are Level 3 Support people who can resolve any major issues. We took many challenges to fix computers.
Our users will be given personal training if required. Our support Team can also train the users in doing self troubleshooting. It is helpful to keep the computers health alive in most of the cases.
Chat support services are our specialization. We have chat agents who can provide help in different languages. Having chat support can eradicate language and accent barriers and can reach out Global support.
Ondemand voice support is also our specialization. It is provided to our premium clients who subscribe for our support services. We provide on request phone support as required by the clients for typical issues where in the user cannot access chat support.
Office related product support is our advantageous program. We believe Office products are priority applications and are required for important purposes. It is very much necessary to foresee these programs work fine without any issues. Hence we trained our experts to deal with all the office related products
Emails are the source of communication through computers. We need to organize the emails, address book and attachments into respective folders to fetch them easily. There we should also maintain backups as and when needed. All this kind of assistance is our specialization.
Software Updates are preliminary functions to check for the latest versions of the programs. It is regarded that these updates are more important to work fully with the installed base operating system. Windows updates and Office updates should be up to date to have the full security updates.
Good tech is not easy to learn but best tech is easy to find. We started our services back in 2014 as Live Assist Technical Support Services and started providing guaranteed Assistance programs to all our happy clients. These programs save the time and money specifically compared to any other agency. We have resolved challenged issues in the industry.
Whatever you did, in the time we were connected, made things much better. I think I’ve had three occasions to request help from you, and each time your response and assistance have been excellent. You are a great rep for Alive Assist.
Michael is the man who had got my issues fixed permanently after a great pain on computers. We would really appeciate the hard work done by Michael. I am going to give 5 stars for his work.
Live Assist has resolved all our issues with computers and we are happy to take assured services from them.
We have obtained a fast support from the Support Team. Dennis especially had been a worth to the company. He had explained us the issues from the beginning to end.