Something went wrong as a message appears on opening Office 365 products. This is due to the failure of Office program-related files and corrupted registry entries. You have to repair the program or reinstall it by cleaning the registry. The solutions are explained in this article.
When you are unable to use MS Office 365 on your computer, again see the something went wrong error message as shown below
You may try out some of our suggested easy steps to sort out the issue.
The best solution is to restart the pc so that it would stop the additional files running in the background.
After a few minutes back sign in.
If your Microsoft account is inaccessible for you, for time being the service might be down. Wait for few moments, and try again.
But if the service shows normal status, then there might be a problem with the internet explorer.
If your PC has MSI installation package, click to run the uninstallation tool.
If office apps are in the form of suites like Office Home, or Microsoft 365, search out for the exact suite name. the stand-alone apps can be searched out by their app name.
To uninstall an individual app, it should be likely to be a stand-alone app.
Open Control Panel
Now reinstall it by following the given below steps
After downloading, and installation of the tool a window containing uninstall office products will open.
Follow the steps
Tap on SetupProd_OffScrub.exe, then press on open
Choose Run to start the SetupProd_OffScrub.exe.
If you have problem while doing this method, we recommend you to chat with our online experts. I am sure they will guide you and help resolve this issue. You can also visit website for more details and more information.