When you are unable to use MS Office on your PC, and time and again see the error message as shown below
You may try out some of our suggested easy steps to sort out the issue.
The best option is to restart the device so that it would stop the additional files are running in the background.
After a few minutes back sign in.
If your Microsoft account is inaccessible for you, for time being the service might be down. Wait for few moments, and try later.
But if the service shows normal status, then there might be a problem with the internet explorer.
Point to be noted: If you are working on Office 365 by 21 Vianet China, click on https://login.partner.microsoftonline.cn.
If you are working with Office 365 Germany, click on https://portal.office.de.
If your PC has MSI installation, or Click-to-Run option open Control Panel, or the uninstall support tool.
If office apps are in the form of suites like Office Home, or Microsoft 365, search out for the exact suite name. the stand-alone apps can be searched out by their app name.
To uninstall an individual app, it should be likely to be a stand-alone app.
Open Control Panel
For Windows 10
Now reinstall it by following the given steps
After downloading, and installation of the tool a window containing uninstall office products will open.
Follow the steps
Tap on SetupProd_OffScrub.exe, then click on open
Choose Run to start the SetupProd_OffScrub.exe.
· Choose your desired product, then go to next
· Follow the prompted options
· Restart your device
· You will see the uninstall tool on the screen, complete the remaining prompt options to complete the uninstall process.
· Select your favorite Office Version, and finally close uninstall tool.