Word Not Responding: Older versions of office add-ins might cause this kind of problem. You might also see one of this message when try to start any of the office applications like Word, excel, Outlook or power point.Word Not Responding is a very common issue if you have incompatible software on your computer.
It’s important to make sure to check full updates for your software. A recent update could correct the startup issue if you are experiencing any glitches on old programs:
NOTE: If you aren’t sure how to update Windows, the update your computer article will provide information on both manual updates and how to set up automatic updates.
Starting an application in Safe Mode is a simple fix to check if the problem is caused by third party software. To do this, open a run window and type the following commands and examples to guide you how to proceed to open the software in safemode:
It depends on the operating system and there is nothing wrong to try both the command to let the program open in safemode. Once it is done, the application should open normally if that is the case with wrong addins for word program
If the Office application doesn’t start in Safe Mode, the problem isn’t with add-ins.
If the Office application starts, then the problem is related to the add-ins disabled. If they are for any specific purpose, we recommend you to visit the relevant company website to check and download the latest versions that are compatible for your word program. If there is no newer versions released or if you don’t need to use the add-in you can leave it unchecked or remove it from your PC.
If the Office application doesn’t start, repeat the steps to uncheck the other add-ins to troubleshoot further. Then if all add-ins are unchecked and you still can’t open your Office application, follow the steps under Troubleshooting COM Add-ins.
A COM Add-in may also be responsible for the startup problem. With the Office application still in Safe Mode:
If the Office application starts, the COM add-in you unchecked is causing the problem. We recommend you visit the company website for the add-in to find out if there’s an updated version you can install. If there isn’t a newer version or if you don’t need to use the COM add-in you can leave it unchecked.
If the Office application still not able to start and show the same “word not responding” messages, we recommend you to talk to one of our techs
Old versions of these add-ins are the main cause for these problems with the latest Office applications.
Chat with our Technical Experts here to get help and support.
Similarly. there are few other messages that could appear with these bad addins as followed:
“excel not opening”,,
“outlook unable to start”,
“word not responding”,